Server access denied (prohibited process detected)

hello hcu support , i buy a hcu account for service huawei . and today i have a modem huawei router 4g and i want unlock with dc unlocker with my account but say me access denied!!! why i cant connect to hcu account please help me .

my username : gpgstore4030


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Error
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Server access denied (prohibited process detected)
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OK
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i have more than 700 day
why i can not connect ? i can connect last day
:(:(:confused::confused::confused:
please help


2019-05-31 03:29:48.107 Checking account gpgstore4030...
2019-05-31 03:29:48.117 Connecting to server...
2019-05-31 03:29:48.549 Connect fail!
2019-05-31 03:29:48.557 Connecting to server...
2019-05-31 03:29:48.959 Connect fail!
2019-05-31 03:29:48.964 Connecting to server...
2019-05-31 03:29:49.322 Connect fail!
2019-05-31 03:29:49.327 Testing servers...
2019-05-31 03:30:00.692 Waiting end tests...


2019-05-31 09:50:41.185 Checking account gpgstore4030...
2019-05-31 09:50:41.196 Connecting to server...
2019-05-31 09:50:42.873 Connected!

Access denied (for using protocol monitoring software)




:confused:

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